Pool, Gym, Car Parking, FAQs

All guest rooms offer complimentary high speed WiFi and Smart TVs. We also offer guests an outdoor swimming pool, sauna, spa and fully equipped gym set in amongst our private parkland and just around the corner from the vibrant Viaduct Harbour.

Ohtel is operating our Ohtel Safe Place programme, ensuring the highest levels of hygiene and safety are adhered to.

Please note the following key information about our services and facilities:

Check In - Check Out

Check In; from 3pm – Check Out; before 11am

Reception Hours

24 Hours

Food & Beverage

Ohtel Pantry is open 7am – until late for breakfast, dinner and small bites.  24 hour room service is available for all in house guests.

Pool, Gym & Sauna

Our outdoor swimming pool, outdoor spa, fully equipped gym and sauna are open from 6am – 11pm daily.  Please note this is a private shared facility with other local residences and is unsupervised.

Car Parking

Limited secure onsite car parking is subject to availability and is chargeable at $32 a night.  Guests are recommended to book in advance.

Check In Instructions

We are looking forward to welcoming you.  Please note that payment is due upon arrival at the property, unless this has been settled in advance.

Payment

Please note that payment is due on arrival at the property.  Payment by credit card will incur a credit card surcharge fee of 2%.

For security purposes a valid credit card and ID will be required at the time of check in.  If a credit card is unavailable, then a $500 cash deposit will be required as a bond.

Customer Service Hosts

Our Customer Service team are available 24 hours a day, 7 days a week on 0800 309 676.